This seminar encompasses a wide range of topics concerned with the organisation and management of product-service organisations and the information they create and use.
Procurement for availability is an important current issue across many
industrial sectors and this seminar presents the latest thinking.
There will be unprecedented access to the latest research from a large nationally-funded project working with leading practitioners
from a variety of industries (leading aerospace/defence/construction firms are participating in the project).
This event also examines technical, organisational and managerial approaches to through-life knowledge and information management (KIM) for long-lived artefacts (military, aerospace, construction).
Attending will help you:
• Solve business problems quicker and more cheaply
• Get better organised; manage your business to learn from itself
• Improve efficiency by better understanding your current processes
• Improve organisational learning and dynamic capabilities
• Learn the latest analytical decision-supporting techniques
• Reduce information overload
• Promote better exploitation of information
• Fully understand the challenges of supporting long-lived artefacts
• Improve product-service systems and contracting for availability
• Automatically capture your design activities
• Create, organise and manage records of your activities to better capture and make available design rationale, decision
outcomes and design process
• Develop a sustainable digital archive for long-term information management – build for the future
• Meet, greet and network with key industry players
• Find collaborators for future projects
The scope of the seminar will encompass a wide range of topics concerned with the organisation and management of product service organisations and the information to create and use:
Setting the scene:
• The challenges of support of long-lived artefacts, in particular in the context of product-service systems and contracting for availability
• Aerospace and construction perspectives
People and organisational issues:
• Contextual variations in approaches to product-service systems
• Contractual incentivisation – what contractual framework promotes learning and leads to best performance
• Learning from service – how can we organise ourselves and manage ourselves to learn from service support and use?
• What decision-support techniques should we use in a product service approach?
Information management issues:
• What are information management needs?
• How can we create, organise and manage better records of our activities to better capture and make available design rationale, decision outcomes and design process
• Techniques for long-term information creation – developing a sustainable digital archive
• Automatic capture of design activities
• Modelling and representing service
Learning organisations:
• Valuing our information resources – to reduce information overload and assist in information management and exploitation
• Organisational learning and dynamic capability
Who should attend
All those with an interest in contracting for capability and knowledge and information management:Engineering and technical directors, design managers, product support managers, knowledge and information management
specialists, consultants, researchers, IT directors and managers (particularly in industries such as aerospace, defence equipment
and construction)
Attending will help you:
• Solve business problems quicker and more cheaply
• Get better organised; manage your business to learn from itself
• Improve efficiency by better understanding your current processes
• Improve organisational learning and dynamic capabilities
• Learn the latest analytical decision-supporting techniques
• Reduce information overload
• Promote better exploitation of information
• Fully understand the challenges of supporting long-lived artefacts
• Improve product-service systems and contracting for availability
• Automatically capture your design activities
• Create, organise and manage records of your activities to better capture and make available design rationale, decision
outcomes and design process
• Develop a sustainable digital archive for long-term information management – build for the future
• Meet, greet and network with key industry players
• Find collaborators for future projects